This article explains how to use the organization structure feature to manage multiple sub-accounts within your main organization.
Overview
- Terminology:
- Organization: Your main account that can view, edit, and manage all associated sub-accounts.
- Network: Sub-accounts under the main organization. Each network operates semi-independently while sharing resources with the organization.
Standalone: A standard single account that does not need a hierarchy setup
Common Use Cases
- This structure is ideal for:
- Departmental or team management: Different teams can access their own content and screens while corporate maintains oversight and shares content across teams
- Multi-location or territory management: For users managing different geographical regions or markets within the same organization
- Multi-brand management: Managing multiple sub-brands where each uploads their own content without sharing between brands
- This structure is ideal for:
Main Organizations
- Descriptions
- Admin users can access all locations and devices across all network accounts.
- Easily switch between the main organization and any network from the top right corner. There’s no need to sign in again using different credentials.
- From the main Organization, you can upload content with two visibility options:
- Private: Content appears only in the main organization account
- Public: Content appears across all networks.
- Create shared playlists and channels that appear across all networks (indicated with a link icon ). Network users can duplicate these playlists and channels to customize them.
- View consolidated reports from all network accounts.
- View all devices from network accounts (devices belong to networks, not the main organization)
Setting Up a Main Organization
Contact your account administrator to set up your account as a main organization with network capabilities.
- Descriptions
Networks
- Description
- Users see content from their specific network plus any public content from the main organization
- Content uploaded to a network stays visible within that network account only
- Users can belong to multiple networks using the same login credentials
- Networks inherit permissions from the main organization
- Content Visibility Rules:
- Upload to Organization as Public → Appears in all networks
- Upload to Organization as Private → Appears in organization only
- Upload to Network → Visible only in that network
- Managing Content
- Delete content in organization → Deletes from all networks
- Replace content in organization → Replaces in all networks
- Organization admins must sign into specific networks to upload network-only content
- Description
- Terminology: